Términos y condiciones

1. Services Provided
We offer professional carpet cleaning services, including steam cleaning, stain removal, and deep cleaning for both residential and commercial properties. All services are subject to availability.

2. Appointment and Scheduling
Appointments are scheduled based on availability. We require a minimum of [24/48] hours' notice for cancellations or rescheduling. Failure to cancel or reschedule within this time may incur a fee.

3. Payment
Full payment is due upon completion of the cleaning service unless otherwise agreed upon. Payments can be made via [credit card, PayPal, cash, etc.].

4. Pricing
Our pricing is based on the size of the area being cleaned, the level of cleaning required, and any additional services requested (e.g., stain removal, pet odor treatment). A detailed quote will be provided before work begins.

5. Customer Responsibilities
Customers are responsible for removing personal belongings and fragile items from the cleaning area before our team arrives. We are not responsible for any damages to personal property not removed before the cleaning.

6. Liability
While every effort is made to protect your property, we are not liable for any damage caused during the cleaning process unless due to our negligence. Our team will inspect carpets prior to cleaning and note any existing damage.

7. Special Requirements
If your carpet has specific cleaning requirements (e.g., delicate fabrics, special stains), please inform us beforehand so we can adjust our cleaning methods accordingly.

8. Guarantees
We provide a satisfaction guarantee for our cleaning services. If you are not satisfied with the results, please contact us within [24-48 hours], and we will work to resolve the issue.

9. Cancellation Policy
Cancellations made less than [24/48] hours before the scheduled appointment may incur a cancellation fee of [X amount].

10. Health and Safety
We prioritize health and safety by using environmentally-friendly cleaning products and following all safety guidelines during the cleaning process.

11. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be communicated to customers prior to service.